Pavlov Media understands the complexities of running a company with corporate, property offices and a remote workforce. Our cutting-edge phones and talk solutions are designed to meet apartment requirements. Our rapid deployment system can have your new phone system installed and configured at a new property in less than a week.
Some of the key features of the Pavlov Media Phone Service include:
- Cutting-edge Android-based video phones that power video calls and conferences
- Integrations with email, contacts and calendar services from Microsoft, Google and Apple, making it simple to incorporate your new phone system into your existing workflows
- Auto-attendants and intelligent call routing that directs calls to the right person every time
- Inbound and outbound call logging and reporting
- Call recording that lets you review staff calls for quality assurance
- Dial-in conference bridges that allow people outside your company to meet with your teams
- Geo-redundant and powered by our 100 Gigabit national backbone
Unit and bedroom phones
Pavlov Media can provide phone services to the units and even the individual bedrooms at your apartments and properties. With in-unit phones, it’s easy for residents to reach property staff, especially when reporting problems. And with voicemail and call-forwarding, residents will never miss a call again.
Phone systems big and small
Our staff will work with you to understand exactly what your property needs from a phone system. We offer standard plans that are perfect for properties and staff that need a limited number of phone numbers or extensions. We also offer custom plans for MDUs that need more phones, numbers and extensions.
When your residents are trying to contact you for assistance, making sure calls reach the right destination is vital. With our Call Routing capabilities you have complete control over call handling. Inbound calls go directly to the people you select, in the order that you determine. Have a new call ring one line or multiple staff members simultaneously. The Pavlov Media Phone Service makes sure your residents talk to a real person every time.
Pavlov Media VoIP Portal
The Pavlov Media VoIP Portal is a powerful, cloud-based tool that gives your property’s staff the ability to manage, customize and control your entire phone system from a web browser. This is where you will modify how calls are routed throughout your properties and set up features like auto-attendants and call queues. Calls can be recorded for monitoring quality. You can even pick your hold music.
Training and Customer Support
Pavlov Media provides installation support and comprehensive training to help you get started with your new phone system. After your phone system is installed and configured, you will have access to 24/7 support from the experts at Pavlov Media whenever you need assistance.