Construction in your area
- Construction is underway! We're bringing service to Monee and Frankfort, IL – and expanding across Gainesville, FL.
- We have a great FAQ below, as well as an introductory video.
- Is there something you want to share? We have a construction form at the bottom of this page as well.
- Pavlov is committed to delivering a great customer experience from site build to installation, we look forward to earning your business.
Fiber Installation FAQs
Local governments retain the right to access parts of your property to manage utilities. Pavlov Media has permission to use these areas through easements, which are permanent and transfer with property ownership. Easements allow us to install fiber for high-speed internet without owning the land. A right-of-way is a specific type of easement used to lay utilities, like fiber-optic cables, that serve the public.
Markers and paint should stay in place until construction is complete. These markers show crews where other utilities are located, helping prevent issues with water, gas, and electricity lines.
- Adding soil to level the ground
- Seeding for new grass growth
- Laying straw and a compostable mesh to secure the seed
- Blue: Potable Water
- Green: Sewer and Drain Lines
- Orange: Communication, Alarm, or Signal Lines
- Pink: Temporary Survey Markings
- Purple: Reclaimed Water, Irrigation, and Slurry Lines
- Red: Electric Power Lines
- White: Proposed Excavation
- Yellow: Natural Gas, Oil, Steam, Petroleum
Complete our form below or call us at 888-799-7249.
- Permitting: Local or state agencies approve our construction plans. This can take days to months.
- Underground Installation: Conduits are installed underground, including hand holes for technicians.
- Cable Pulling: Fiber-optic cable is pulled through conduits, preparing it for splicing.
- Splicing: Technicians connect cables for a reliable, high-speed backbone.
- Network Activation: Electronics are set up to make the fiber network operational.
- Ready for Installation: Fiber-optic internet is ready to bring directly to homes or businesses.
From Start to Finish, Working with Pavlov is the right decision!
- Always-On Performance – From community construction through move-in day we work with you to provide the best experience.
- People-First Support - Get real answers from our construction crew, to our installation team and customer service. Our local support teams respond quickly to keep your home—and your community—connected and stress-free.
- Future-Ready, Community-Focused - Our infrastructure grows with your neighborhood, delivering cutting-edge technology designed to support today's needs and tomorrow's opportunities.
Understanding the process
Understanding the Flags!
Utility Flags mark underground lines before digging to prevent damage. Leave them in place until work is finished to ensure everyone's safety.
We Prioritize Safety
Pavlov's construction team prioritizes safety and precision, using careful methods and industry best practices to protect property, and people, during every project.
Community Communication
We value our role in the community, which is why we strive to over-communicate, keeping residents informed, respected, and confident throughout every step of our work.
Pavlov Media: Engineered for Performance, Built for Reliability
With a nationwide fiber backbone across 44 states and Canada, Pavlov Media delivers blazing-fast, rock-solid connectivity. Our network is designed for speed, reliability, and seamless performance—minimizing outages and ensuring the fastest path to the source. Smart, scalable, and always on—because a superior network is built for the future.
Understanding The Process
Powerful, Reliable Performance
Whether you're gaming, streaming, or working from home, count on Pavlov Media for a strong, stable connection—with fast, symmetrical speeds designed for real-life demands
Exceptional Customer Support
When you need help, we're here—with real people and fast solutions that get you back online without the runaround.
Rooted Locally, Connected Nationally
We combine nationwide service with neighborhood-level care—offering high-speed internet with a human touch in over 44 states and Canada.
Unlimited Data, Zero Worries
No caps, no slowdowns—just total freedom to stay connected, entertained, and productive without watching the meter.
Future-Ready Technology
From proactive network upgrades to smart design, we're always investing in the tools and tech to make your experience better every day.
Built for Communities
From student housing to family neighborhoods, our service is tailored to how you live. We don’t just serve your building—we support your lifestyle.
Your TV, Your Way – Customize & Save with Pavlov's MyBundle!
With MyBundle, you get the perfect entertainment lineup for your household—pay only for what you choose and watch what you actually want. It's simple, smart, and made to fit you. Save While You Stream Build a bundle that fits your budget. Only pay for what you need with the best deals available, & have access to live news and sports
Entertainment Made Easy Your perfect channels, handpicked for you, by you, without relying on traditional expensive cable. One Place for Everything Stop app-hopping. Start watching with one smart dashboard.
Watch Together, Stay Connected Share favorites and watchlists with friends and family.
Construction
Installation
The Pavlov Experience
Learn about the construction process, how we notify, what to expect and more!
Learn about the installation process, how we notify, what to expect and more!
Pavlov offers tools to enhance your experience — from our mobile app and referral program to flexible TV options.
We engineer and submit build plans to the city engineer for right-of-way (ROW) and utility easement access.
You can view ROW and Utility Easement information through the County Public Records
We Call 811 for permitted areas of construction
What do all the different color paint and flags mean?
Here's what the colors typically mean according to the American Public Works Association (APWA) uniform color code:
- White - Proposed excavation area
- Pink - Temporary survey markers
- Red - Electric power lines, cables, conduit
- Yellow - Gas, oil, steam, petroleum, or gaseous materials
- Orange - Communication, alarm, or signal lines (e.g., phone, cable TV, Internet)
- Blue - Potable Water
- Green - Sewer and drain lines
- Purple - Reclaimed water, irrigation, and slurry lines.
We Excavate Existing Utilities to minimize the risk of damage.
This involves digging within the permitted areas whether it be ROW or a Utility Easement
Use of heavy machinery within the ROW or Utility Easement
We use a directional boring machine to install conduit pathways underground for our Fiber Optics. This is also known as "threading the needle".
Installation of vaults or hand holes on property lines and ROW/utility easements.
We use vaults that are flush with the yard to provide convenience to property owners. This vault is necessary to allow access for every resident to obtain service.
Once underground neighborhood construction is complete, Fiber Optic cable can be installed to residents homes.
The fiber lines are then pulled and connected to bring high-speed service directly to the home.
Time for cleanup
We bury all remaining cables under your lawn. Top soil, sod, and grass seed is provided where needed but residents are responsible for watering.