Contact

Pavlov Media is here for our customers 24/7.

Support

Please contact our support staff if you are experiencing problems with our services.

Residential users can manage their accounts by logging into MyAccount

Property managers can manage services at their properties by logging into MyProperties

Test your connection’s current speeds with Pavlov Media’s speed test.

Apartment Video and Internet Support

Phone: 217-531-9034
Operation Hours: Monday to Friday 8AM – 10PM, Saturday to Sunday 10AM – 8PM

CCG Home Fiber Internet Support 

Phone: 217-353-3025
Operation Hours: Monday to Friday 8AM – 10PM, Saturday to Sunday 10AM – 8PM

Retail/Simplified Computers

Phone: 217-359-0895
Operation Hours: Monday to Friday 9AM – 6PM, Saturday to Sunday 10AM – 4PM

Phone System Support                              

Phone: 217-359-0895
Operation Hours: Monday to Friday 9AM – 6PM, Saturday to Sunday 10AM – 4PM

Business Tech Support

Phone: 217-352-5000
Operation Hours: Monday to Friday 9AM – 6PM, Saturday to Sunday 10AM – 4PM

 Billing Inquiries

Phone: 217-353-3051
Operation Hours: Monday to Friday 9AM – 5PM

Sales Inquiries

If you are an apartment owner or manager, or you are interested in finding solutions for your business, please contact our sales team.

General Inquiries

Not sure where your question fits? We can help.

Email: contactus@pavlovmedia.com

Mailing address:

Pavlov Media
601 North Country Fair Drive
Champaign, IL 61820