Job Title: Backbone NOC Technician 2 Department: Backbone

Reports to: Backbone Ops Manager

Salary Grade/Level:



This is a remote or hybrid position in Champaign, IL.

The Backbone NOC 2 is responsible for engineering, operations, and maintenance of the Pavlov Media national network. You will be involved with the planning, installation, and management of the hardware and backbone engineering and the daily operations of the network. This is the opportunity to be part of a growing lean team on the forefront of delivering the latest content to the edge.


Functional areas of this position include, but are not limited to:

  • Design and operations of the national backbone including data centers and interconnects
  • Coordination with our peering, IX, and CDN partners.
  • Responding to support and maintenance of the national network
  • Motivating and inspiring other employees to foster the ownership and growth of the network This position has advancement opportunities available to highly motivated individuals.




Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions.


  • Engineer the growth and evolution of the network
  • Proactively monitor backbone network and address issues that arise
  • Troubleshoot network outages and repair or redesign as needed
  • Review processes and recommend changes to improve overall effectiveness/efficiencies
  • Assist with maintenance of training materials and process-related information for Backbone Support team
  • Motivate others and lead by example in a team environment.
  • Participate in training, networking, and peering opportunities such as Nanog
  •  Coach, share information, and provide feedback on a consistent basis



  • Knowledge of standard routing protocols (BGP, OSPF, etc.)
  • Familiarity with Open Source NOS’s are a plus


  • Experience writing network configuration and design documentation
  • Network debugging and problem-solving skills
  • Basic knowledge of optical transport technologies such as CWDM/DWDM/PONs
  • Hands on experience a plus


  • Ability to prioritize when faced with high pressure scenarios
  • Ability to work under deadlines and shift priorities as required to meet business requirements
  • High-level verbal and written communication skills


  • Reliable and responsible team player
  • Deep understanding of current and future network standards



Physical Requirements:

  • Prolonged periods of sitting at a desk and working on a computer.


About us:

Come join our rapidly growing team! Pavlov Media is a dynamic company that has been building great networks for over 30 years and has been named by The Silicon Review as one of the 50 Best Companies to watch! Headquartered in Champaign, Illinois, we are one of the nation’s largest private providers of broadband services, serving communities in 44 US states.


We offer a competitive benefits package which includes:

  • Medical/Dental/Vision Insurance on day one
  • 3 weeks of PTO
  • Paid holidays
  • 401K with Company match
  • Tuition/professional development reimbursement

Pavlov Media is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical


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