support
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Welcome to Pavlov Media's Support Area.
In this area, we have answers to common support issues and direction towards keeping your computer safe. These topics help explain certain usage policies and provide information and resources for Pavlov High-Speed Internet users. Please select a topic from the list below.
Download a pdf version of the Pavlov Media Universal User's Guide (569kb)
requires Adobe Acrobat Reader
Support Topics
Curious about your Connection Speed? Test it Here.
Pavlov Media User Services Agreements
Troubleshooting
The following information is designed to help those who prefer to troubleshoot issues on their own. Remember, our Support Team is available 24 hours a day, 7 days a week, by email or by calling 888.4.PAVLOV (888.472.8568).
NOTE: We experience high call volumes during student move-in times. To avoid hold time, please email Support.
Didn't find an answer?
Email us at support@pavlovmedia.com.